Job Description:

Sales & Account Manager – Education Payments

We are seeking a driven and commercially focused Sales & Account Manager to join our growing team in the education payments sector. This role is responsible for generating new business opportunities while also managing and expanding relationships within existing customer accounts.

The successful candidate will own the full sales cycle, from prospecting and discovery through product demonstrations, commercial negotiations, and contract close. The role also involves working closely with senior stakeholders including C-suite leaders within Multi-Academy Trusts (MATs) to deliver strategic solutions that support schools’ payment and financial management processes.

Alongside new business development, the role requires proactive management of existing accounts to drive renewals, upsell additional services, and maximise long-term customer value.

Key Responsibilities

New Business Development

• Identify, prospect, and develop new sales opportunities within the education sector, particularly Multi-Academy Trusts (MATs).
• Manage the entire sales cycle, including lead qualification, discovery, product demonstrations, proposal development, negotiation, and closing deals.
• Build strong relationships with senior stakeholders including CFOs, COOs, Finance Directors, and Executive Leadership teams.
• Clearly articulate the value proposition of the company’s payment and financial technology solutions.
• Maintain a consistent pipeline of opportunities through outbound prospecting, networking, referrals, and industry engagement.

Account Management & Growth

• Manage and develop relationships within an assigned portfolio of existing accounts.
• Identify and execute upsell and cross-sell opportunities within existing customers.
• Lead renewal conversations to ensure strong customer retention and long-term partnerships.
• Act as a trusted advisor to customers, understanding their evolving needs and aligning solutions accordingly.

Strategic Sales Collaboration

• Work closely with internal teams including sales, marketing, product, and customer success to deliver coordinated sales strategies.
• Align opportunities with wider sales processes and campaigns to maximise conversion and growth.
• Share customer insights to inform product development and market positioning.

Market & Opportunity Development

• Continuously seek and uncover new opportunities within the education payments ecosystem.
• Maintain a strong understanding of the education landscape, including MAT structures, financial processes, and sector challenges.
• Represent the company at relevant industry events, conferences, and networking opportunities where appropriate.

Key Skills & Experience

• Proven experience in B2B sales or account management, ideally within EdTech sector.
• Demonstrated success managing the full sales cycle from lead generation through to close.
• Experience engaging with senior decision-makers and executive stakeholders.
• Strong presentation and demonstration skills, with the ability to communicate complex solutions clearly.
• Commercially astute with strong negotiation and closing skills.
• Experience managing and growing existing customer accounts.
• Ability to balance new business development with account management responsibilities.
• Highly organised with strong pipeline management and forecasting skills.

Personal Attributes

• Results-driven with a strong new business mindset.
• Consultative and relationship-focused approach to sales.
• Confident engaging with senior leadership teams.
• Self-motivated, proactive, and comfortable working in a target-driven environment.
• Collaborative team player who works effectively across departments.

Success in the Role

Success in this role will be measured through:

• New revenue generated from new customers
• Growth and expansion within existing accounts
• Renewal and retention performance
• Quality and strength of the sales pipeline
• Strategic relationships developed within Multi-Academy Trusts

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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