Online Channel Account Manager

If you’re ready to take ownership of a fast‑growing customer base of online sales channels within a business that’s scaling with purpose, this is your opportunity to make a visible and meaningful impact at V12.

The Opportunity

We are V12 Footwear, a UK-based safety footwear brand renowned for our innovation in comfort, safety and durability. Since 1998, we’ve been providing safety footwear that’s trusted across some of the most demanding industries, such as Oil and Gas, Agriculture, Manufacturing and Transportation.

We are looking for an ambitious Online Channel Account Manager to work closely with our selected online retail partners to grow performance, strengthen our brand presence, and protect brand integrity across major digital platforms.

Your Role

As our Online Channel Account Manager, you’ll be managing and taking full ownership of the performance, protection, and growth of our online retail accounts. A key part of this is being the point-of-contact between customers, internal teams and external agencies, to ensure we maintain a strong presence and deliver consistent growth in an emerging market.

Key Responsibilities

• Managing relationships with online retailers and marketplace accounts
• Coordinating activities between accounts and external agencies
• Maintain our brand integrity by protecting it from destructive price competition
• Monitor product listings, pricing, reviews, content accuracy, and promotional activity across platforms
• Provide digital sales reports and insights to the Head of Sales & Marketing

What You Bring

You’re commercially smart, digitally confident, and motivated by seeing your work drive measurable improvements. You enjoy taking ownership, working proactively, and building strong working relationships across teams, customers and digital partners.

• Strong understanding of the online retail landscape
• Experience in accelerating growth of a brand through selected online retail partners
• Ability to use data and insights to optimise online performance and inform commercial decision making

Our Values

• Mutual Respect - Have respect for everyone, their time, their decisions and their feelings. 

• Step up – always looking for ways to step up in our individual roles and as a team. 

• Think team – who do I need to involve to expedite success in my activities 

• Own it – take responsibility for our decisions and actions and see them through. 
• Get Stuff Done - Effective prioritisation for maximum efficiency and meeting deadlines. 

If you think this job is the one for you, please complete this short personality test and upload it with the job application form - thank you! – https://s.crys.io/s/CRi8Q0QW